iFixit - Answers With Device "Chromebook"

HP Chromebook 14-Q010DX: Why does my sound not work?

Sun, 06 Sep 2026 06:41:18 -0700

So today I went to turn on my chromebook, but the sound was not working. Any suggestions?

⟐ Commented 9월 06, 2026 at 6:41 GMT-7

Acer Chromebook CB3-111-C670: Wifi is disabled and cannot be re-enabled

Sat, 29 Aug 2026 07:05:57 -0700

So recently my Chromebook was not connecting to any networks. When I went to look at the connections, it said that the Wi-Fi was turned off, and the button to turn it on was not present at all. Upon clicking on 'Settings', the Wi-Fi network was listed as 'Disabled', but when I went to click on it, it does not give any options to re-enable it. What's wrong with it?

⟐ Commented 8월 29, 2026 at 7:05 GMT-7

HP Chromebook 11 G5: How do I reattach a key?

Wed, 26 Aug 2026 16:49:21 -0700

How do I reattach a key?

⟐ Commented 8월 26, 2026 at 16:49 GMT-7

acer chromebook 14: Acer Chromebook 14 CB3-431 voltage drop and no power with battery disconnected

Sat, 22 Aug 2026 08:17:23 -0700

I am troubleshooting an Acer Chromebook 14 CB3-431 that will not boot and has no charging lights. The battery is disconnected. The power supply outputs 19.7V, but when plugged in, the voltage drops to 18.2V at the motherboard input socket (4-pin: 2 red, 2 black). Different pin combinations yield slightly different voltages, but the voltage is sagging and nothing turns on. Has anyone encountered this specific voltage sag or a common shorted component on the CB3-431 motherboard input circuit?

⟐ Edited 8월 22, 2026 at 8:17 GMT-7

Samsung Chromebook 3: Why won't it take a charge?

Sat, 15 Aug 2026 21:08:23 -0700

Why won't it take a charge?

⟐ Commented 8월 15, 2026 at 21:08 GMT-7

Acer Chromebook Spin 511 R752TN: Make my device run faster

Fri, 14 Aug 2026 23:40:14 -0700

I would like to know how to speed up my laptop, and stop the slowness. I have done every single thing I've seen but still has the slugginess to my laptop. Can you help me please.

Acer chromebook CB315-4H-C7C6: Impossible de désactiver WP

Wed, 05 Aug 2026 05:32:05 -0700

Bonjour !

J'ai essayé de désactiver le WP de mon chromebook en passant par la méthode des jumpers. Mais une fois allumé je vérifie je lance la commande sudo flashrom --wp-disable j'ai le message "hardaware status register protection is enabled. the chip WP# pin must be set to an inactive voltage level to be able to change the wp settings" que faire ??

Merci

Unable to disable WP

Hello!

I tried to disable WP on my Chromebook using the jumper method. However, after turning it on and running the command `sudo flashrom --wp-disable`, I get the message: "hardware status register protection is enabled. the chip WP# pin must be set to an inactive voltage level to be able to change the wp settings." What should I do?

Thanks.

⟐ Commented 8월 05, 2026 at 5:32 GMT-7

Dell Chromebook 11-3120: loading and after that black screen

Mon, 03 Aug 2026 11:04:30 -0700

if i on display logo after that show the loading screen and after loading screen 30sec and all black screen not have display only light black

⟐ Commented 8월 03, 2026 at 11:04 GMT-7

Dell Chromebook 11 Model P22T: How to I factory reset my managed chromebook

Sun, 02 Aug 2026 02:56:27 -0700

Hello, I purchased a chrome book off of craigslist. I found that it was a managed device ive tried several ways of rebooting , power wash, esc, refresh, power even reinstalling the operating system, but didn't get any accurate results. Is there a way I can go inside the chromebook and reset it from there? It's kinda useless as a home laptop if I can't do anything on it. The model is a Dell chromebook 11

Any tricks to return it to factory ??

⟐ Commented 8월 02, 2026 at 2:56 GMT-7

Lenovo 100s Chromebook-11IBY: My laptop has been charger wasted

Fri, 31 Jul 2026 06:57:17 -0700

My laptop charger khrab he I have a new charger

⟐ Commented 7월 31, 2026 at 6:57 GMT-7

Google Pixelbook Go: Webcam stopped working on Pixelbook Go

Thu, 30 Jul 2026 11:19:09 -0700

Anyone have the web camera stop working on the Pixelbook Go? Was it a bad camera or cable or other? Anyone have any suggestions on procedure to replace and replacement parts?

I have eliminated any kind of software problem by doing a complete refresh of the OS and did not fix it.

⟐ Commented 7월 30, 2026 at 11:19 GMT-7

Acer Chromebook 315: Virus between Chromebook and printer

Thu, 30 Jul 2026 04:46:03 -0700

It seems there is a virus or something between my Chromebook and HP printer. They will not communicate at all. I have removed the battery, shut everything down, power washed it, nothing has worked. Do I just need a virus remover?

⟐ Answer edited 7월 30, 2026 at 4:46 GMT-7

Dell Chromebook 3100 2-in-1: Solid white light but screen doesn't turn on, no post

Fri, 24 Jul 2026 15:27:25 -0700

Seems to charge fine when I try to turn it on it turns solid white but the screen doesn't show anything, I accidentally dropped it and now it won't turn on hinges might be cooked idk

Acer Chromebook R11: How can I get a foreign object out of the headphone jack?

Wed, 22 Jul 2026 11:38:53 -0700

I tried plugging my headphones into the headphone jack in school, but it wasn't going in. I couldn't really see anything, so I tried using force (which was probably a dumb move). When that failed, I got my flashlight out and saw a tiny (nearly the size of the jack) clear ball jammed at the bottom. It's frustrating because I have no idea where it could've came from, and I've only had the Chromebook for about a month now. What should I do? Please help! :((

Have a nice day! :)

⟐ Commented 7월 22, 2026 at 11:38 GMT-7

Acer Chromebook 315: Acer CB315 4H Chromebook not working

Mon, 20 Jul 2026 07:59:32 -0700

I replaced the USB power port for my acer CB315 4H and now the compluter won't turn on. I did have trouble reattaching the ribbons. Any ideas?

⟐ Commented 7월 20, 2026 at 7:59 GMT-7

HP Chromebook 11 G3: How can I unenroll a managed HP 11 G3 Chromebook

Tue, 14 Jul 2026 00:29:20 -0700

I have been at this for weeks and i just need an answer

⟐ Answered 7월 14, 2026 at 0:29 GMT-7

ThinkPad 13 Chromebook: Where's the protect-write screw located on the Thinkpad 13 Chromebook?

Thu, 09 Jul 2026 13:43:21 -0700

Hey, I'm trying to flash Linux onto my chromebook, and cannot find the protect-write screw. Any help appreciated.

⟐ Commented 7월 09, 2026 at 13:43 GMT-7

HP Chromebook 11 G5 EE: How to unblock sites on an HP Chromebook

Sun, 28 Jun 2026 18:53:51 -0700

How do you unblock sites on an HP Chromebook? I’ve been trying for 4 years but I can only seem to unblock one website. More specifically, how do I delete the website blockers? By these, I mean Relay and Lightspeed User Agent. When I go to the part that says to uninstall extension it says that I cannot cause of Admin. How can I fix this?

⟐ Commented 6월 28, 2026 at 18:53 GMT-7

Lenovo Chromebook C330: tricky usb c port repair.

Wed, 24 Jun 2026 07:10:36 -0700

I am repairing an old Chromebook with a messed up USB C port. It only works when pushed very hard in a direction and even at that half the time it still doesn't work. Beforehand I have tried to reflow the solder on the port but have had no success as the solder just falls off and won't stick, even with flux. However, I then turned my soldering iron temperature up to 350 C and I got some solder to stick however no problem was not resolved. the kind of force im talking about is not just like pushign the wire a little I mean like a full push turning it nearly 45 degrees. Secondly when it dopes eventually recive power(inicated by the red light next to the port lighting up the screen will light up for a second and then both the led and screen go off(power disconnected).I've reached my wits end on what to do, and no guide exists for this Chromebook that I've found. I appreciate any help that I can get.

I have access to the tools in the Ifixit pro kit.

pictures of said USB C port:

⟐ Answer accepted 6월 24, 2026 at 7:10 GMT-7

HP Chromebook 14a-na0000: How to remove broken aux jack inside aux port

Tue, 23 Jun 2026 02:54:56 -0700

My laptop has a broken aux jack inside the aux port which I got zero clue on how to get out (its deep inside it)

And its been messing up Call audio always, even before I nuked ChromeOS and loaded Linux

⟐ Answer edited 6월 23, 2026 at 2:54 GMT-7