iFixit - Answers With Device "Fitbit Smartwatch"

Fitbit Charge: Can I get a replacement battery for my charge 2 device?

Mon, 22 Apr 2019 08:17:37 -0700

My fitbit charge 2 device loses battery charge almost instantly. Fitbit support offered discount on replacement as a couple of months beyond warranty period. Can the battery be replaced?

⟐ Answered 4월 22, 2019 at 8:17 GMT-7

Fitbit Inspire 2: Screen turned off permanently.

Tue, 03 Feb 2026 18:20:06 -0700

Hi Team, the screen for Fitbit Inspire 2 has turned off permanently and not coming back. Although the vibration as well the sensors and the device on/off/restart are working fine from the inside. As the screen is turned off completely i cant even pair it with any other device too. Please help. If there is any facility inside India where i can send my Fitbit Inspire 2 and get the screen replaced. Do let me know.

⟐ Answered 2월 03, 2026 at 18:20 GMT-7

Fitbit Smartwatch: My fitbit Versa is not charging

Mon, 27 May 2024 00:50:35 -0700

My fitbit Versa is not turning on and when I try to charge it, it does not charge or start. Is it a charger issue or a battery issue?

⟐ Answer edited 5월 27, 2024 at 0:50 GMT-7

Fitbit Charge 5: Is this a broken screen?

Thu, 20 Jul 2023 12:40:25 -0700

My Fitbit charge 5 screen won’t turn on. It turns on for a second and then fades back out. I tried the charger reset twice and it didn’t fix the problem. It vibrates when I tap it (sometimes) but it isn’t tracking anything according to my app.

⟐ Answered 7월 20, 2023 at 12:40 GMT-7

Fitbit Versa 2: Watch does not charge and Turn ON. Watch just heats up when on chargin

Sat, 17 Dec 2022 08:35:32 -0700

Watch does not charge and Turn ON. Watch just heats up when on charging.

⟐ Answered 12월 17, 2022 at 8:35 GMT-7

fitbit ionic: Fitbit ionic not syncing

Mon, 20 Apr 2020 23:57:24 -0700

Hi my Fitbit ionic will notsync to me iPhone / iPad / Microsoft Windows 10 laptop,

i brought this from someone else else I saw it working so I don’t think it’s failty I just can’t get it to connect to my devices,

It keeps coming up with -

Error- ‘Something went wrong when trying to pair your device’

i have tried all the fitbit troubleshooting

⟐ Commented 4월 20, 2020 at 23:57 GMT-7

Fitbit Flex: It is not recording the right amount of steps

Tue, 14 Mar 2017 09:45:14 -0700

I am walking on a track with other friends with Fitbits and mine is recording less then a third of their steps which makes it very frustrating. Battery is working and when even counting my steps it doesn't record them all.

⟐ Answered 3월 14, 2017 at 9:45 GMT-7

FitBit Versa 4: How best to reattach screen?

Mon, 08 Sep 2025 04:16:02 -0700

The screen on my Versa 4 just popped loose and is hanging from its ribbon cable. The touchscreen still works, there's no battery bulge, and nothing else is broken. It seems like the adhesive just gave out.

What would be the best way to securely reattach the screen without causing any damage? Is there a recommended type of glue or are there kits with adhesive strips for this device?

⟐ Answered 9월 08, 2025 at 4:16 GMT-7

Fitbit Luxe: Battery does not retain charge after charging

Mon, 21 Apr 2025 13:29:34 -0700

The battery looses charge within 24 hours of charging. On charge it reaches 94% within five minutes. The device is three years old. I suspect that the battery needs replacement. What are the steps to replace the battery please?

⟐ Answered 4월 21, 2025 at 13:29 GMT-7

Fitbit Charge 5: draining of battery after hour of fully charged

Tue, 04 Feb 2025 14:19:15 -0700

after charging at 100% in about a hour of wearing the battery is drained

⟐ Answered 2월 04, 2025 at 14:19 GMT-7

Fitbit Versa 2: Dead after swimming in the sea

Fri, 10 May 2024 18:27:48 -0700

I thought my Versa 2 was waterproof, but after ocean swimming November 2023, it died. I waited this long to see if maybe it needed to dry out. Was I wrong to think it was waterproof?

⟐ Commented 5월 10, 2024 at 18:27 GMT-7

Charge 3: My Fitbit charge 3 screen has gone black can't see anything

Thu, 21 Dec 2023 04:35:43 -0700

My Charge 3 is out of warrenty, I live in India, we don't have any Fitbit service centre here.

My Charge 3 device screen first developed black sections slowly the whole screen went black , now can't see anything on the screen.all other functions work fine .

Tried rebooting, hard restart multiple times, but to no avail.

Kindly help in giving a solution!

⟐ Commented 12월 21, 2023 at 4:35 GMT-7

Fitbit Versa 1: My screen came away from the body of the watch

Thu, 22 Dec 2022 17:56:52 -0700

My screen just came off the body of my watch. It was not cracked, hit or damaged in any way

⟐ Answer accepted 12월 22, 2022 at 17:56 GMT-7

Fitbit Sense: Fitbit sense in boot loop.

Fri, 28 Oct 2022 20:05:16 -0700

My Fitbit sense was working fine during a typical day. I had gotten a phone call on my iPhone and my Sense indicated it OK. After the phone call was complete the Sense still indicated the answer/cancel menu. I hit cancel and everything crashed after that. Now when I try to reboot with the USB jack plugged in on charge I get a brief indication that there's a connection with my windows computer after the screen goes blank but then there's a disconnect and the boot screen comes back. I tried letting the battery run down completely and then doing a recharge to maybe let the CPU reset but I didn't have any luck. My guess is that this is strictly a software issue but I've had no luck getting the Sense to restart properly. Opening up the watch and disconnecting the battery was another idea that I had but that hasn't been attempted yet. I have the tools to open up the Fitbit Ionic and have changed the batteries a couple of times in the past but I hear that doing that with the Sense is harder. At this point I have nothing to loose because my Sense in bricked and I just bought a new Apple watch. I like trying to fix electronics stuff and wouldn't be afraid to give it a try.

⟐ Commented 10월 28, 2022 at 20:05 GMT-7

Fitbit Versa 3: What glue should be used to adhere the watch screen?

Fri, 29 Jul 2022 20:07:24 -0700

My Fitbit Versa 3's screen is starting to lift up and fall off. There's no damage to the bezel, and no issues with the battery or display so far. I'm not worried about how waterproof it is, I rarely if ever even splash it when washing my hands. I'm mostly concerned about solidly adhering the display down so that no damage can occur to the electronics or wires. I had tried taking it in to a local repair place, and they said they glued it down, but the adhesive they used failed within two months. If I gently lift the screen, I can only get about a 1-2mm gap to place any adhesives, so liquids would probably be the best option. Which would be the best option? Some sort of silicone glue or superglue? Something like B-7000?

⟐ Answer accepted 7월 29, 2022 at 20:07 GMT-7

Fitbit Versa 1: Why is it not charging

Thu, 24 Mar 2022 20:06:30 -0700

My Fitbit versa is Almost 2 years old and isn’t charging on the dock? Why?

⟐ Answered 3월 24, 2022 at 20:06 GMT-7

Fitbit Versa 1: Repair my screen it not crackec came apart

Fri, 12 Mar 2021 04:30:05 -0700

My screen has came unattached from base of watch is it repairable who can fix it

⟐ Answered 3월 12, 2021 at 4:30 GMT-7

Fitbit Blaze: fitbit blaze switch not working!

Sat, 21 Nov 2020 21:12:57 -0700

My fitbit blaze all 3 switches are not working, earlier back switch was working and the other two stopped working after 8 months of use but the back switch which most neccessary was working but from last one month it stopped . using fitbit blaze without that switch is not possible, kindly advice>

⟐ Commented 11월 21, 2020 at 21:12 GMT-7

Fitbit Smartwatch: Broken crystal on Fitbit Versa

Tue, 07 May 2019 14:44:21 -0700

My Fitbit Versa has a broken crystal. Where can I purchase one and is this something I can replace on my own? Thanks

⟐ Answered 5월 07, 2019 at 14:44 GMT-7

Fitbit Flex: Does Fitbit Flex keep track of steps on a treadmill?

Mon, 06 May 2019 09:34:42 -0700

Does the Fitbit Flex keep track of my steps on the treadmill if I am holding onto the bars and not moving my arms ?

⟐ Commented 5월 06, 2019 at 9:34 GMT-7