iFixit - Answers With Device "Phone"

HTC Surround: Device will not go past 'htc' boot screen

Mon, 06 Jan 2020 22:19:03 -0700

Device will not go past 'htc' boot screen

⟐ Answered 1월 06, 2020 at 22:19 GMT-7

iPhone 4: Microphone not working when making/receiving calls

Thu, 11 Nov 2021 02:05:41 -0700

On voice memos, the microphone works fine, but when making a call or receiving one, people can't hear me—even when the speaker is on. What could be the cause of this problem, and how does one repair it?

⟐ Commented 11월 11, 2021 at 2:05 GMT-7

iPhone 5c: Touch screen problems after screen replacement

Thu, 07 May 2026 21:09:52 -0700

I have been replacing screens on iphones for quite some time now. The iphone 5c and 5s are a different animal. The last few that I've done have me puzzled. It seems as if once I put them back together, the touch response is all over the place. After a hard reset they work for a while and then when you go to touch an icon, another app may open and not the one you touched. I've swapped out the screen with a different one and it does the same thing. Is there some sort of calibration to do on these new phones? It's getting to the point that I'm going to turn down customers that bring them in to be fixed.

⟐ Commented 5월 07, 2026 at 21:09 GMT-7

Samsung Galaxy J5 (2015): How do I find apps I have downloaded?

Wed, 08 Nov 2023 13:15:54 -0700

When i download a Google app, "Installed" appears but I can't find it.

⟐ Commented 11월 08, 2023 at 13:15 GMT-7

Huawei Ascend P6-U06: Reboot loop! Factory reset didn't work!

Sun, 03 Apr 2022 03:19:20 -0700

Suddenly, after 1 year and 6 months since its purchase, my phone stopped working properly. I was pressing the power off button to unlock the screen, but it didn't work...after a while it opened by its own and I was able to use it properly but I couldn't lock it again!

After that, the phone started rebooting without stop!

I managed to reset it by the settings but it didn't get any better.

Battery is charging properly and the percentage of it is the right one.

Is there anything I can do?

Can you make any guess what's going wrong? Is it fixable or I should start mourning on my Huawei?

Thanks :)

⟐ Commented 4월 03, 2022 at 3:19 GMT-7

Motorola Droid 1: How to unlock motorola driod phone after too many pattern attempts?

Fri, 18 Jul 2025 00:35:37 -0700

It got locked after too many pattern attempts, so how do i unlock it now?

⟐ Commented 7월 18, 2025 at 0:35 GMT-7

HTC One M9: Com.android.systemui has stopped working unexpectedly

Wed, 23 Jun 2021 18:02:00 -0700

how can I bypass this error?

⟐ Answer deleted 6월 23, 2021 at 18:02 GMT-7

ZTE ZMax: screen of zte zmax screen won't operate

Fri, 26 Jul 2019 17:30:24 -0700

My zte zmax had fell in water. I put it in rice for the water damage to be resolved. Everything works just fine on the phone except I cannot touch my screen for it to do anything. I don't have a lot of money to fix this. What do I need to do to fix this in a cheap way?

⟐ Answer deleted 7월 26, 2019 at 17:30 GMT-7

ZTE ZMax: Why did the home button and bottom of screen stop working?

Fri, 09 Aug 2024 19:14:34 -0700

A few weeks ago the three buttons (home, back, menu) stopped working out of nowhere. Literally my phone died and when I turned it back on after charging, the buttons no longer worked. I was able to download an app so that I didn't have to worry about it. Now the bottom portion of my screen no longer works. I believe the screen is dying from the bottom up and I don't know why. Please help.

⟐ Commented 8월 09, 2024 at 19:14 GMT-7

HTC One Mini: Front glass broken, do I need Glass, LCD or Digitizer?

Sun, 28 Jan 2024 21:27:11 -0700

HTC One Mini dropped onto stone floor, front glass is cracked.

Touch functionality still works and the image seems fine behind the broken glass parts.

Now I've asked some online stores in my country about parts, and they said that I would need to replace the whole front (LCD+Digitizer+Front Frame) and offers me a package deal. To me this seems like more than I would need?

I figured it's only the front glass which is broken and needs to be replaced?

So how can I be sure of exactly what parts needs to be replaced? What parts would I need considering that the touch and image is seemingly fine?

⟐ Answered 1월 28, 2024 at 21:27 GMT-7

Samsung Galaxy Note II: How do I put my phone back to its original configuration

Wed, 13 Apr 2022 14:28:22 -0700

Is there a way to put my note 2 back to its original configuration and un do all the factory updates? Resetting the phone to factory does not remove the unwanted features.

With every update my phone becomes more and more like the hated i phone.

I considered the note 2 almost perfect untill the factory updates now i don't really like it

How can i put it back

⟐ Commented 4월 13, 2022 at 14:28 GMT-7

iPhone 4: Why does my sound not work anymore?

Sun, 18 Mar 2018 09:02:44 -0700

Hi all,

The problem I'm having with my iPhone is that I'm not able to listen to music anymore. My phone does play sounds, but only when it is docked or when my earphones are plugged in.

It does NOT work without earphones, and the volume slider does not show up when playing music.

However, it DOES make sounds when my alarm goes off or when I'm getting called. Ringtones work fine too.

Anyone know what could be the issue?

Thanks.

⟐ Commented 3월 18, 2018 at 9:02 GMT-7

iPhone 4S: Will not restore, error code 4013.

Tue, 04 Apr 2023 06:15:45 -0700

Tried to restore iphone 4s but keeps showing error 4013, any ideas? :)

Best regards Tom.

⟐ Commented 4월 04, 2023 at 6:15 GMT-7

iPhone 4: Why is my phone saying its disabled for 21 million minutes?

Wed, 03 Feb 2021 21:26:20 -0700

I broke my iPhone 4 screen a while back, so I repaired it with a new screen and I tried to go on it and its said iPhone disabled please try again in 21,958,460 minutes. Why?

⟐ Commented 2월 03, 2021 at 21:26 GMT-7

HTC Evo 4G LTE: How to recover (internal data from) completely dead/powerless phone?

Sat, 23 May 2026 04:50:09 -0700

My son dunked my Evo 4G LTE under a foot of water. It was still on, so I powered it off by holding the top button down, then dried it out in rice for several days. Plugged it in, powered it on - amazing! Looked great! Had to leave for work, by the time I arrived an hour later the phone was a brick - no power, no reset holding the top button (with or without volume up or down), when connected to a computer via USB it neither registers no demonstrates any sign of power.

My main concern is the first four months of my daughter's life in video and photo stored on the phone's internal storage (android "phone memory"). I know, I should have backed it up, but I have two in diapers so best practice sometimes falls by the wayside. I did not have automatic upload set up via dropbox or google.

The phone is under warranty, sprint offered a refurbished for $35 - so I know I can get a working phone back, but I'll gladly opt to pay for a new phone and rip this one apart to get my data back.

Questions for the pros:

1. Is there any hope of recovering the data by recovering the phone? I'm not much of a hardware hacker so this would be easiest for me.

. 1a. Could it just be the battery is trashed? Is it possible to get/replace just the battery?

. 1b. Since USB doesn't bring power, could it be part of the power "subsystem," something that I could independently replace?

2. Alternatively, does anyone out there know how to get to and read this phone's internal storage?

. 2a. Is it a card or chip that can be removed and accessed outside of a phone?

. 2b. A card or chip that I could remove an put into another Evo 4g LTE, or that I could put into a replacement "motherboard" for the same phone?

. 2c. Can I solder some wires somewhere on the phone to try to access the data from another UI (this would be running in the tall grass for me, but I'll certainly try anything)?

For any solution, links to video or written narrative / instructions would be great, but even tips in the right direction or things that have worked on other phones could be helpful.

Thanks!

⟐ Commented 5월 23, 2026 at 4:50 GMT-7

iPhone 6 Plus: Phone is saying support.apple.com/iPhone/restore

Tue, 25 Oct 2022 01:27:45 -0700

My phone is stuck with an image of the charger and the iTunes logo.At the top of the screen it then says support.apple.com/iPhone/restore can you help please??

⟐ Commented 10월 25, 2022 at 1:27 GMT-7

Samsung Galaxy S III: Battery percentage going down but its charging

Sat, 07 Sep 2024 01:22:40 -0700

my samsung recently started not charging properly. It is plugged into charge but as i use it the percentage decreases until it goes to 0 and shuts down. i left it in last night to see if the problem was me using it while it was in charger ( even though iv never had a problem with this before) and it only had 83% when i woke up. so i left it in for another hour and it was still on 83, i jiggled the charger then it started charging. What is wrong with my phone, is it the battery or charger.

Phone is fairly new ( 6 months)

Charger is original

Samsung Galaxy S3 Neo

⟐ Answered 9월 07, 2024 at 1:22 GMT-7

Samsung Galaxy Note 3: Can you fix my broken Micro-USB charging port?

Sat, 24 Oct 2020 00:50:03 -0700

I recently bought my Galaxy Note 3 online, in December of 2013. Everything was fine until my charging port broke. It will not charge anymore. To be specific, the teeth inside the charging port are broken. I tried bending them back so that the port will fit with the charger but it did not work. Is there any chance you can fix it?

⟐ Commented 10월 24, 2020 at 0:50 GMT-7

iPhone 5: On what part of iPhone 5 is stored info about Apple ID

Sun, 19 Jan 2025 06:03:06 -0700

On what part of the iPhone 5 is the Apple ID information stored? I want to know what chip or part to remove in order to would remove all info about Apple ID (to get past the iCloud Lock). Would changing the Logic board (from an iPhone without the lock) remove the problem? Is there any other way to unlock such an iPhone? Thank you!

⟐ Commented 1월 19, 2025 at 6:03 GMT-7

Samsung Galaxy S4: My phone wont turn on anymore even with fully charged battery

Mon, 16 Mar 2026 06:12:25 -0700

I charged my phone last night and left it charging until morning. When I went to turn my phone on it usually vibrates before the screen pops up but this time it did nothing, I put in a new fully charged battery in my phone and it still doesnt turn on. It has never touched water and has no cracks at all.

⟐ Commented 3월 16, 2026 at 6:12 GMT-7