iFixit - Answers With Device "Phone"

Samsung Galaxy S5: Why is my phone locked in xray mode

Mon, 17 Oct 2022 11:18:08 -0700

ive dropped my phone coupla times and now its stuck in xray mode

⟐ Answered 10월 17, 2022 at 11:18 GMT-7

iPhone 6s: Can I use an iPhone 6 battery

Fri, 04 Dec 2020 15:40:22 -0700

i have a water damaged 6s, and i need to replace the batery, does anyone know if i can use an iphone 6 battery, or where i can get a 6s one?

⟐ Answer accepted 12월 04, 2020 at 15:40 GMT-7

BLU Phone: Blu vivo air phone can not read the SIM card

Wed, 20 Jun 2018 11:24:29 -0700

I got new blu vivo air cellphone, but this device can not read the SIM card. So I need help with :

1- what do you guys think is the problem?

2- Do I need to replace the slot (SIM card slot)?

3- This device seems luck from everywhere with no screw. How can I open it.

Thanks in advance.

⟐ Answer edited 6월 20, 2018 at 11:24 GMT-7

iPhone 4: Power and Lock Button Stuck, Requires Heavy Pressure

Fri, 09 Sep 2016 06:52:07 -0700

This is a first-run iPhone 4 that's in otherwise perfect condition.

Last night, the power and lock button became extremely difficult to push. I assume that there is some debris or that the button itself no longer presses (an issue I've noticed with Mid-2009/2010 MacBook trackpads as well).

I do not know whether or not there is a physical button that is being pressed, part IF182-004-1 shows a button with a level that I assume is actually pressing a real button.

I have removed the back of my iPhone, but I'd like some more information before I remove the logic board and void the warranty. The replacement guides don't have any information about this button.

⟐ Commented 9월 09, 2016 at 6:52 GMT-7

Alcatel One Touch Android Phone: No sound for incoming calls or texts

Sun, 11 May 2025 16:16:57 -0700

I have an Alcatel One Touch. It's been working fine until yesterday afternoon. In the morning, I was still getting sound notifications for texts and phone calls. In the afternoon, I realized I had missed calls and texts because no sound came with the ringing of the phone or the incoming text. Actually, the phone goes straight to voice mail, after first saying the voice mail box had not been set up (which it had, but I did it again). So I have checked that the volume is up, and that the ring/sound tones are set as they once were. I re-set up the voice mail box and it is working but the phone goes directly to it without ringing. I have restarted/rebooted it, and I have shut it off, waited, and turned it back on. I'm not sure what else to check. I have had others more savvy than I am look at it and they see that all is set up correctly but it isn't making sounds with incoming calls or texts.

⟐ Commented 5월 11, 2025 at 16:16 GMT-7

iPhone 4: My iPhone says its disabled

Tue, 15 Aug 2023 05:20:47 -0700

My Iphone 4 has on the screen: iphone is disabled please try again in 22,652,900 minutes.

I have tried to restore it with iTunes and even reset it but it then asks me for the passcode to be entered in on the device and I cant because when I go to unlock the screen it only goes to emergency calls only it doesn't give me any options to enter a passcode and I don't know what the passcode is as I never put one on there or if I did I don't know what it is, Ive never had to enter an unlock code when I turn the phone on so I am unsure of this. PLEASE HELP

⟐ Answered 8월 15, 2023 at 5:20 GMT-7

iPhone 5: What is the difference between unlocked and clean/clear ESN?

Thu, 10 Jan 2019 16:34:01 -0700

What is the difference between an unlocked device and a device with a clean/clear ESN?

⟐ Commented 1월 10, 2019 at 16:34 GMT-7

iPhone 5: iTunes Error 3 iPhone can't restore

Fri, 08 Jun 2018 18:14:30 -0700

Hello, I have a problem with my iphone 5 CDMA. I tore my Audio control & Power button flex cable, and I just put it back together, and now I have no service...so I entered my phone into DFU mode and now it can't recover. It gets to a little bit half way and then on iTunes I get Error (3)??? Do I have to get a new cable or what? Please help I've replaced the power button already.

⟐ Commented 6월 08, 2018 at 18:14 GMT-7

Oppo Phone: Touch screen not respond

Mon, 30 Mar 2026 23:55:48 -0700

The touch screen works only in the recovery mode

I have done hard reset and still the problem !!?????

⟐ Answered 3월 30, 2026 at 23:55 GMT-7

Samsung Galaxy S8: Green flickering screen Cracked

Mon, 25 Sep 2023 02:03:36 -0700

My phone is cracked really bad in the front and back. Now it has a permanent greancolor line across the screen.It also had one black spot and i can't see anything behind that spot. When i use my phone a green screen flickers and then covers my entire screen. while this is happening my screen still works, i can feel the vibrations when i touch the screen. Will replacing the screen fix these problems or do i need a new phone?

⟐ Commented 9월 25, 2023 at 2:03 GMT-7

iPhone 6: Why does my phone turn off when unplugged from charger?

Fri, 09 Sep 2022 06:42:57 -0700

I have an iPhone 6 that has been repaired once (change of a broken screen and some chip).

It's stuck on 1%and doesn't go any higher.

When I unplug the charger it turns off even if it's been left all night.

It keeps switching on and off.

As long as it's in the charger it works fine.

It doesn't switch on if I plug it in to my computer it keeps showing the apple logo then a black screen on and on.

I at least wanted to back it up in case of a reset.

Sometimes when it switches on it gives 100% but then shuts down quickly even if plugged in.

I get the sign that it's charging but it doesn't increase.

⟐ Commented 9월 09, 2022 at 6:42 GMT-7

BlackBerry Passport: cracked my BlackBerry Passport screen

Tue, 05 Apr 2022 05:36:39 -0700

How or where do I fix it?

⟐ Commented 4월 05, 2022 at 5:36 GMT-7

iPhone 3GS: unknown IMEI and ICCID

Thu, 03 Jun 2021 21:12:09 -0700

Shows unknown IMEI and ICCID

⟐ Commented 6월 03, 2021 at 21:12 GMT-7

Alcatel One Touch Sonic: How do I fix an unresponsive white screen?

Thu, 05 Nov 2020 12:31:52 -0700

I have an unresponsive screen which is the color of white , how do I fix the screen and what are the steps?

⟐ Answered 11월 05, 2020 at 12:31 GMT-7

iPhone 5s: Why would the home button work, but not Touch ID?

Tue, 28 May 2019 23:35:31 -0700

I own a small Apple repair business, and have done a large number of iPhone screen repairs... everything from the iPhone 3G up to the iPhone 5S. I have only done a handful of 5S repairs thus far though, and haven't had any issues until now. The problem I'm having with a customer's phone is with Touch ID. Now, I'm fully aware that the home button flex cable that ships with a 5S is unique to that particular phone, and cannot be replaced while still preserving Touch ID functionality. Repairs don't generally make me nervous anymore, but 5S repairs do because of this....so, I'm extremely careful.

With this particular 5S, I successfully replaced the screen, only to discover that the part was faulty (defective digitizer). However, I know that Touch ID was functioning after this first screen was installed because I did test. I then installed another new part, everything went well and the part tested fine this time. I did not specifically test Touch ID functionality, but I do know that the home button was working. I've always figured that if the home button is working, then Touch ID is going to function.

The customer called me today to let me know that Touch ID is indeed not functioning at all, but the home button is. This seems very strange to me, and the only thing I can think of is that I didn't get the home button flex cable connector properly seated when I put everything back together. I will have a chance to open the phone back up tomorrow, but in the mean time I was trying to do a little research on potential causes for this as well as potential fixes. Of course, my hope is that removing the bracket, disconnecting, and reconnecting the flex cable will do the trick. Of course, unfortunately the simple solution isn't always the answer.

Numerous searches on here, Google, and other websites have turned up nothing with regards to this problem. Everything I can find relates to the unique relationship between the original home button cable and the motherboard, but that's it. I did find one person that had Touch ID functionality, but no home button functionality. Similar but still different enough to not be too helpful.

So...any ideas out there? Has anyone else come across this issue? Thanks in advance for any help!

⟐ Commented 5월 28, 2019 at 23:35 GMT-7

iPhone 5: Screen is half black

Mon, 12 Nov 2018 15:16:38 -0700

I dropped my phone on its back in an otter box when I picked it up and all but one eighth of the screen was black. I need to know what's wrong and if I can fix it

⟐ Answered 11월 12, 2018 at 15:16 GMT-7

Xiaomi Redmi Note 5 Pro: My phone power button has stopped working!

Wed, 13 May 2026 06:51:11 -0700

My Redmi power button has stopped working and is harder to press. it also has occurred with the same with my volume down button in the same location. the device also overheats on charging.

⟐ Answered 5월 13, 2026 at 6:51 GMT-7

Huawei Nova 3i: Touch screen works but not in eRecovery when trying to reset

Thu, 26 Mar 2026 03:53:50 -0700

Okay guys so I bought a Huawei Nova 3i (INE-LX2) and the screen was smashed and not functioning. I replaced the screen and it’s pin locked (no way to figure out what it is) and when I tried to go into recovery it’s asking me to type ‘yes’ on the keyboard to confirm. The problem is while the touchscreen works when the phone is booted it doesn’t work when it’s in recovery. Is there a certain tool or program I can use on my computer to flash or reset it? Any advice helps!

⟐ Answered 3월 26, 2026 at 3:53 GMT-7

BLU Studio 5.0 S II: My BLU phone doesnt react when I touch can I fix it

Tue, 26 Mar 2024 17:18:01 -0700

I can see everything on my screen, but i can not touch it. Nothing will happen

⟐ Answered 3월 26, 2024 at 17:18 GMT-7

Samsung Galaxy S4: HELP. phone screen is black but I can still hear notifications

Fri, 08 Sep 2023 19:36:45 -0700

Help... so i was at school and i fell over and my bag was in my bag and i forgot about it then i went to go get it out and turn it on and it turned on but the screen didn't and i can still hear it when i get a notification just the screen is cracked and it wont turn on the display. What happened? How do i get it fixed? and how much would it cost

⟐ Commented 9월 08, 2023 at 19:36 GMT-7