iFixit - Answers With Device "Phone"

Phone: Why won't my phone recognize my sim card?

Sat, 04 Apr 2026 12:08:38 -0700

When I turn on the phone it asks for the sim card, but I've already inserted it. I tried using a different sim card and my phone didn't read the other one either. What else can I try?

⟐ Answered 4월 04, 2026 at 12:08 GMT-7

Samsung Galaxy S7 Edge: How to Unlock my Samsung Galaxy S7 Edge without password?

Wed, 15 Apr 2026 03:42:29 -0700

I bought a new Galaxy S7 to my son for the brithday present, I set a screen lock on the phone when testing the phone on the store, but I have lost my password, and my son can not use the new phone without password. How can I remove the password and enter the phone? Anyone who can help please?

⟐ Commented 4월 15, 2026 at 3:42 GMT-7

HTC One: Why is my phone's sound not working?

Fri, 20 Oct 2023 11:29:35 -0700

My phone has stopped playing any type of sound that would normally play. I have made sure the volume is up with my volume controls.

⟐ Commented 10월 20, 2023 at 11:29 GMT-7

BLU Phone: Blu Studio 5.5 will not turn on

Sun, 30 Jun 2024 06:18:52 -0700

The phone was working fine before I left the US to travel to Philippines so i boxed it back up and brought it here as a gift. When we tried to turn it on here it will not even turn on. We had the battery checked and it is good with charge and everything. Any ideas what could be wrong with it?

Thanks

Mark

⟐ Commented 6월 30, 2024 at 6:18 GMT-7

iPhone 3GS: How to reset a forgotten password without itunes.

Thu, 01 Aug 2024 05:47:30 -0700

I have tried everything but every computer I use says that my iPhone can't be detected. I need a simple way to unlock my iPhone as soon as possible.

⟐ Answered 8월 01, 2024 at 5:47 GMT-7

ZTE ZMax: How do I fix the sound on my phone?

Sat, 23 Apr 2022 07:56:49 -0700

The media and all the ringers are all not working even though it says it isn't on silent. When I plug in the headphones, then it works and its the only way I can watch videos.

⟐ Comment deleted 4월 23, 2022 at 7:56 GMT-7

LG Android Phone: Why can't I download any more apps?

Wed, 24 Dec 2025 01:25:22 -0700

I have an LG Optimus Hub android phone. My problem is that every time I try to download apps from play store I get a message saying 'insufficient internal memory'. I have tried to clear as much internal memory as possible by deleting other apps and moving some to my 32Gb Sd card but I still get the same message. I hardly have any apps in my phone!!!

Is there a way that I could download my apps directly into the Sd?

Please help, otherwise the phone works fine, I am trying to avoid the purchase of a new phone.

Thanks in advance. Lovely web site !

⟐ Answered 12월 24, 2025 at 1:25 GMT-7

HTC One X: Why is my sim card slot, not reading my sim card?

Tue, 08 Oct 2024 02:30:16 -0700

Sim card slot is not detecting sim card. Sim card does work, tried it in another phone.

⟐ Commented 10월 08, 2024 at 2:30 GMT-7

iPhone 5s: How to fix error 0xE8000015

Tue, 03 Jan 2023 01:51:15 -0700

My phone locked so i tryed to connect it to itunes on my laptop so i did so but the phone wouldnt connect it would say error 0×E8000015

⟐ Answered 1월 03, 2023 at 1:51 GMT-7

iPhone 6s: iCloud locked I need it unlocked

Sun, 02 Nov 2025 16:20:33 -0700

Bought a phone from my friend he said his sister was selling it because she switched to a different phone. (Samsung) So when I got the phone turns out the icloud was locked and he told me she doesn't remember her password and I cant get in touch with him or her what can I do to unlock my phone?

⟐ Commented 11월 02, 2025 at 16:20 GMT-7

Samsung Galaxy S4: data and text work fine. Can not make or receive phone calls

Sat, 23 Aug 2025 10:06:24 -0700

I can send and receive text, google questions, even replay voice mail. phone calls do not come in or go out.

all else works

⟐ Commented 8월 23, 2025 at 10:06 GMT-7

Samsung Galaxy Alpha: Why is there no sound coming out of my phone?

Fri, 07 Feb 2025 05:14:33 -0700

When I try and watch a videos on my phone there is no sound coming out of the speaker.

What can I do to fix this?

I really would like to hear my friends singing happy birthday to me.

⟐ Answered 2월 07, 2025 at 5:14 GMT-7

Android Phone: Why did my screen change color my pictures look like negatives now

Sun, 05 Oct 2025 12:14:11 -0700

screen color changed from original color. my pictures look like negatives now.

some apps are black. I cant not get original screen back.

⟐ Commented 10월 05, 2025 at 12:14 GMT-7

Nokia Asha 201: Restore my nokia phone

Thu, 25 Jul 2019 04:56:54 -0700

I would like to restore my phone, but I do not remember the security code.

⟐ Answered 7월 25, 2019 at 4:56 GMT-7

LG Optimus G: Phone Does Not Go Into Factory Reset Mode (Hard Reset)

Sun, 11 Dec 2022 08:28:42 -0700

i have a Lg Optimius G LS970. The Phone Locked me out and is asking for Email and Pass-code. Unfortunately i do not have my info, I am attempting to do a factory Hard Reset, however while holding down the Volume Down Button + Power Button, the Phone goes to the LG Boot Up screen and then shuts off. if i let go of the buttons the phone just boots up completely and takes me to the screen that asks for email and pass-code. Any Form of help would be nice, Thank You -

Alex

⟐ Commented 12월 11, 2022 at 8:28 GMT-7

Samsung Galaxy S II: Why won't my Samsung Galaxy S II charge?

Tue, 10 Mar 2026 03:51:13 -0700

Whenever I try to charge my phone, it won't take a charge. What should I do?

⟐ Answered 3월 10, 2026 at 3:51 GMT-7

HTC One: USB Host mode can't charge?

Wed, 29 Jul 2020 03:09:17 -0700

My HTC One refuses to charge and says, "USB host mode enabled."

⟐ Comment deleted 7월 29, 2020 at 3:09 GMT-7

ZTE ZMax: Why won't my ZTE ZMAX power on?

Tue, 15 Oct 2024 21:47:36 -0700

My phone will not power on. When it's connected to the charger it will vibrate when I try to power it on but still nothing!!! Please help!!

⟐ Commented 10월 15, 2024 at 21:47 GMT-7

LG G2: Small row of screen unresponsive?

Sun, 28 Sep 2025 07:34:41 -0700

I have an LG G2. It works great.

Yesterday I noticed some weird behavior. The screen was finicky and hard to use. (I noticed it while playing Candy Crush—I couldn't switch certain candies in an area... LOL). The screen is not cracked or anything. The picture looks perfect...

I decided to open up an app where I could draw, and it turns out that I can't get any input on a perfect row about an inch or so from the top of the screen. The row is about half an inch thick and runs all the way from one side to another. I can color the whole screen, but it's perfectly blank on that one row.

I did some research and figured it might be some loose connector with the digitizer. Is this possibly an easy fix?

Thanks!!!

⟐ Commented 9월 28, 2025 at 7:34 GMT-7

Motorola Droid RAZR: My Phone Keeps turning off and then turning itself back on?

Fri, 20 Oct 2023 13:52:23 -0700

When I turn on my Droid RAZR and it does its power up, I wait for my service to come on. Before the service gets turned on, the phone restarts itself every time. It continues to do this over and over and over until it runs out of battery. I've tried hooking it up to chargers and hooking it up to a computer. It continues to do the same thing. I tried to restart the phone manually, but this still hasn't fixed the problem. Do I need to buy a new phone?

⟐ Commented 10월 20, 2023 at 13:52 GMT-7