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원문 게시자: Larry Nemecek ,

제목:

DVDs & CDs do not load

텍스트:

My NV52 has stopped recognising that there are DVDs or CDs in the DVD drive.  When I try to insert a disc I get a message to "Please insert a disc into drive D", then the drive ejects the disc.  Same problem/message when I start the computer with a disc in the D drive and then try to check on the disc using Windows Navigator.  I have tried using the troubleshooter w/ success and I have checked the status of the DVD drive and the computer shows that it is working normally and the software is up to date (2006).  I even cleaned the lens on the drive without success.

기기:

Gateway NV52

현황:

open