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현재 버전 게시자: mayer (투표 내용) ,

제목:

Why isn't my home button working, or my Touch ID working?

본문:

Before I begin to explain the situation, let me state that I '''have not had a screen replacement, and got this phone in December.''' 'Okay, so basically, I was taking a test yesterday, and fully powered off my phone. When I turned it back on, a message saying "unable to activate Touch ID on this iPhone" came up, and the home button is unclimbable. I have looked in the settings, and resetting my fingerprints is not a option as they are no longer there. I did not drop my phone that day or anything to possibly damage it.

기기:

iPhone 7 Plus

현황:

open

승인된 답변:

403255

원문 게시자: Thomas Waller ,

제목:

Why isn't my home button working, or my Touch ID working?

본문:

Before I begin to explain the situation, let me state that I '''have not had a screen replacement, and got this phone in December.''' 'Okay, so basically, I was taking a test yesterday, and fully powered off my phone. When I turned it back on, a message saying "unable to activate Touch ID on this iPhone" came up, and the home button is unclimbable. I have looked in the settings, and resetting my fingerprints is not a option as they are no longer there. I did not drop my phone that day or anything to possibly damage it.

기기:

iPhone 7 Plus

현황:

open