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현재 버전: Monica Wertzler ,

본문:

Yes. I agree. Design flaw denied openly by Apple. I am retired teacher and switched from Galaxy Note 5 to Apple 7 Plus in June after grandson got my Note 5 wet and it died. Was told iPhone 7 Plus is water resistant by Verizon, so purchased. Weeks later, observed break over left lens of camera. No trauma, scratches or awareness of a drop! Was told at Apple Store that iPhone 7 Plus is enclosed system with strongest material on Earth: sapphire/diamond/crystal. Was told I was only person of 7M users that had broken camera glass! Walked out after being told my new iPhone was not repairable and must be replaced ( and melted down in Apple recycling). Told dust and moisture now would destroy new phone! Walked out and straight to Mall kiosk that repairs phone's. New glass replacement online costs $6.40

And
$6.40. And labor to replace $40! Phone can nobe opened but it negates all warranties, even my Verizon Assurian Plan! And Assurian replacement negates APPLE WARRANTY! Traumatizing for this mature retired teacher. Eventually worked with Apple Support online and sent phone to Apple. Now need to now what is best case to protect vulnerable huge camera glass area when replacement or repaired phone arrives. I am convinced this is design flaw. Help! Thx! PS. Experiences in the Apple Store were traumatizing. Treated with disrespect. Lectured by male Tech and Store Manager repeatedly. I was uncharacteristically in tears. Apple telephone Support is excellent consistently. Store is not customer-friendly at management level. Not supportive nor helpful. High volume store = low appreciation for individual customer. Not truthful! Yes. iPhone 7 Plus has design flaw. Suggest folks avoid it! I wish I had not bought it. Now stuck with it. Money pit! And store manager said that is just reality of these times! Thx for letting me know I am not lone person experiencing broken camera glass amount 7M users! I knew that was not true. Engineering design FLAW!
Yes. I agree. Design flaw denied openly by Apple. I am retired teacher and switched from Galaxy Note 5 to Apple 7 Plus in June after grandson got my Note 5 wet and it died. Was told iPhone 7 Plus is water resistant by Verizon, so purchased. Weeks later, observed break over left lens of camera. No trauma, scratches or awareness of a drop! Was told at Apple Store that iPhone 7 Plus is enclosed system with strongest material on Earth: sapphire/diamond/crystal. Was told I was only person of 7M users that had broken camera glass! Walked out after being told my new iPhone was not repairable and must be replaced ( and melted down in Apple recycling). Told dust and moisture now would destroy new phone! Walked out and straight to Mall kiosk that repairs phone's. New glass replacement online costs $6.40

And
$6.40. And labor to replace $40! Phone can nobe opened but it negates all warranties, even my Verizon Assurian Plan! And Assurian replacement negates APPLE WARRANTY! Traumatizing for this mature retired teacher. Eventually worked with Apple Support online and sent phone to Apple. Now need to now what is best case to protect vulnerable huge camera glass area when replacement or repaired phone arrives. I am convinced this is design flaw. Help! Thx! PS. Experiences in the Apple Store were traumatizing. Treated with disrespect. Lectured by male Tech and Store Manager repeatedly. I was uncharacteristically in tears. Apple telephone Support is excellent consistently. Store is not customer-friendly at management level. Not supportive nor helpful. High volume store = low appreciation for individual customer. Not truthful! Yes. iPhone 7 Plus has design flaw. Suggest folks avoid it! I wish I had not bought it. Now stuck with it. Money pit! And store manager said that is just reality of these times! Thx for letting me know I am not lone person experiencing broken camera glass amount 7M users! I knew that was not true. Engineering design FLAW!

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원문 게시자: Monica Wertzler ,

본문:

Yes. I agree. Design flaw denied openly by Apple. I am retired teacher and switched from Galaxy Note 5 to Apple 7 Plus in June after grandson got my Note 5 wet and it died. Was told iPhone 7 Plus is water resistant by Verizon, so purchased. Weeks later, observed break over left lens of camera. No trauma, scratches or awareness of a drop! Was told at Apple Store that iPhone 7 Plus is enclosed system with strongest material on Earth: sapphire/diamond/crystal. Was told I was only person of 7M users that had broken camera glass! Walked out after being told my new iPhone was not repairable and must be replaced ( and melted down in Apple recycling). Told dust and moisture now would destroy new phone! Walked out and straight to Mall kiosk that repairs phone's. New glass replacement online costs $6.40

And labor to replace $40! Phone can no opened but it negates all warranties, even my Verizon Assurian Plan! And Assurian replacement negates APPLE WARRANTY! Traumatizing for this mature retired teacher. Eventually worked with Apple Support online and sent phone to Apple. Now need to now what is best case to protect vulnerable huge camera glass area when replacement or repaired phone arrives. I am convinced this is design flaw. Help! Thx!

현황:

open