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현재 버전: oldturkey03 (투표 내용) ,

제목:

Why is the touchscreen unresponsive for a while?

본문:

Hi.  I have this weird problem with my phone.  When I turn off the screen/lock it, if I turn it on inmediately or after a bit the touchscreen won't work.  It won't respond to my pressing and I have to leave it there for a while.

After a period of unresponsiveness (which can range from about 15 seconds to several minutes) the touchscreen will start working normally, until I lock the phone again and it does the same thing.  Every time.  Sometimes I can hear the "locking" sound a while after I pressed the "lock" button, which suggests that the problem is that the screen enters a long "locking" period rather than doing it instantly as it should when I press the button.

I've had this phone for a couple of years, and this problem started some time after I had to do a factory reset because it had entered an endless loop of turning itself on and off.  So I don't know if this is a software issue or a hardware one, and in either case, I have no idea how to solve it.  For that reason I'm asking here before trying another factory reset, since I don't know if that'll solve anything.

Can anyone help?

기기:

Motorola Moto G 2nd Generation

현황:

open

승인된 답변:

447327

원문 게시자: Pablo Rodriguez ,

제목:

Why is the touchscreen unresponsive for a while?

본문:

Hi.  I have this weird problem with my phone.  When I turn off the screen/lock it, if I turn it on inmediately or after a bit the touchscreen won't work.  It won't respond to my pressing and I have to leave it there for a while.

After a period of unresponsiveness (which can range from about 15 seconds to several minutes) the touchscreen will start working normally, until I lock the phone again and it does the same thing.  Every time.  Sometimes I can hear the "locking" sound a while after I pressed the "lock" button, which suggests that the problem is that the screen enters a long "locking" period rather than doing it instantly as it should when I press the button.

I've had this phone for a couple of years, and this problem started some time after I had to do a factory reset because it had entered an endless loop of turning itself on and off.  So I don't know if this is a software issue or a hardware one, and in either case, I have no idea how to solve it.  For that reason I'm asking here before trying another factory reset, since I don't know if that'll solve anything.

Can anyone help?

기기:

Motorola Moto G 2nd Generation

현황:

open