원문 게시자: Christopher Keller ,
Not to be disparaging to you, but really, "Is there any method to factory reset the device without turning it on ? Do you know of ANY electronic device that you can "factory reset" without it being powered on? That's like me wanting to have "remote computer access" with my home computer "powered down" It's not possible to do. And if you can't use the Amazon App, I don't know what to suggest. If it's not responding to the physical remote, IF YOU HAVE AN ANDROID PHONE, you can download the Amazon Fire TV Stick APP from Amazon onto your phone and see it THAT will serve as a remote and try to do a factory reset on your Fire TV Stick..... Without some input device, the Fire TV Stick is pretty useless.