I haven’t used my laptop in a while and after switching it on I feel there are a few bugs, (I’m not too tech savvy) Once switching on no desktop will show, no programmes or apps. Even the chrome application has changed to a different programme. I’ve tried to go down the F8 route I saw on a forum to try to restore or the option of pressing and holding down 0 button, neither option worked and the laptop just refuses to follow any command. Please help!