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원본 게시물 작성자: Anna Kuhlman

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Hello everyone,

I have had this problem with my printer a couple of times and have been able to fix it! After doing a printer head cleaning and an alignment check. I acted like I was replacing the ink cartridges. I removed each of the ink cartridges and then put them back in. The printer than configured the “new ink”  and it went back to working normally! I believe this was how it fixed it last time too. Hope this helps some of you with the same issue!

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