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현재 버전 게시자: Dan (투표 내용) ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

605079

편집자: Dan (투표 내용) ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

585349

편집자: Dan (투표 내용) ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

585349

편집자: Dan (투표 내용) ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

590846

편집자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

590846

편집자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

590824

편집자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

590824

편집자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

581684

편집자: mayer (투표 내용) ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

581684

편집자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

581684

편집자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open

승인된 답변:

581684

원문 게시자: siva_sai ,

제목:

New MacBook Pro shuts down at 25% battery

텍스트:

Hello everyone,

I got my first ever apple product, the 2019 two TBP Touchbar Macbook Pro on 18th July, 2019. I noticed that after my battery reaches anywhere around 25-35%, it shuts down automatically. The only way I could turn it on is by charging it. And when it turns on it starts charging from 0%. So I checked up the internet and performed this diagnostic test and it showed an error in battery [PPT002 you may need to replace your battery soon]. I was pretty confused as I just bought this Mac. So I contacted the Apple support team and they’ve asked me to do a SMC reset and see if this solves the problem. I did the SMC reset and charged my battery to 100% and started using it and it shut down again around some 30%. I was !#^&@@ off and so I returned my Mac at apple store and they replaced it with a new one. However, when they performed the diagnostic test at the apple store, it did not diagnose any issue with battery or whatsoever.

Anyways I started using my newly replaced mac and I face the same problem with this newly replaced mac too. I’m not sure what to do now. I’ve again scheduled a call for Apple support later today. I’m kinda sure, even if they would replace it with a new one, it would shut down automatically at 25% battery.

Another problem is the excessive heating.  Mac gets heated up very fast within 30-40 minutes of use. I mostly use google chrome with 3-4 tabs open or watch movies.

Does anyone else face the same problem with the new mac? Any suggestions to solve this issue would be helpful.

Thank you :-)

기기:

MacBook Pro 13" Two Thunderbolt Ports 2019

현황:

open