주요 콘텐츠로 건너뛰기
도움말

현재 버전 작성자: Amr

제목:

Speakers are not working at all.

텍스트:

Suddenly there is no sound coming out of my phone. I checked for "do not disturb" mode, any Bluetooth connected devices (and turned it off), and even went a step further and disabled my assistant app. I checked *#0*# for the speaker, and it didn't work. Through Samsung Members app I did an interactive check and then it showed that my "in-call speaker" is working but not my "media speaker". I tried to connect my headphones through the AUX jack and it didn't work as well.
From various support forums, I found out that similar problem is present with other users of A50 which leads me to think that the issue is a software problem, especially that it happened suddenly![br]
-
[br]
-
Any suggestions about how to resolve the issue, or at least, make sure that it is a software issue not a hardware one? (without resetting my phone).

기기:

Samsung Galaxy A50

현황:

open

승인된 답변:

+688241

편집자: Amr

제목:

Speakers are not working at all.

텍스트:

-Suddenly there is no sound in my phone. I checked for "do not disturb" mode, any Bluetooth connected devices (and turned it off), and even went a step further and disabled my assistant app. I checked *#0*# for the speaker, and it didn't work. Through Samsung Members app I did an interactive check and then it showed that my "in-call speaker" is working but not my "media speaker". I tried to connect my headphones through the AUX jack and it didn't work as well.
+Suddenly there is no sound coming out of my phone. I checked for "do not disturb" mode, any Bluetooth connected devices (and turned it off), and even went a step further and disabled my assistant app. I checked *#0*# for the speaker, and it didn't work. Through Samsung Members app I did an interactive check and then it showed that my "in-call speaker" is working but not my "media speaker". I tried to connect my headphones through the AUX jack and it didn't work as well.
From various support forums, I found out that similar problem is present with other users of A50 which leads me to think that the issue is a software problem, especially that it happened suddenly![br]
+
[br]
+
Any suggestions about how to resolve the issue, or at least, make sure that it is a software issue not a hardware one? (without resetting my phone).

기기:

Samsung Galaxy A50

현황:

open

원본 게시물 작성자: Amr

제목:

Speakers are not working at all.

텍스트:

Suddenly there is no sound in my phone. I checked for "do not disturb" mode, any Bluetooth connected devices (and turned it off), and even went a step further and disabled my assistant app. I checked *#0*# for the speaker, and it didn't work. Through Samsung Members app I did an interactive check and then it showed that my "in-call speaker" is working but not my "media speaker". I tried to connect my headphones through the AUX jack and it didn't work as well.

From various support forums, I found out that similar problem is present with other users of A50 which leads me to think that the issue is a software problem, especially that it happened suddenly![br]

[br]

Any suggestions about how to resolve the issue, or at least, make sure that it is a software issue not a hardware one? (without resetting my phone).

기기:

Samsung Galaxy A50

현황:

open