원문 게시자: Kris Rodriguez ,
Hi Renee, I need a little more information before I can answer. But, have you tried resetting the connection between your speaker and the device you’re trying to use? Just like any other Bluetooth device, sometimes the connections needs to be reset. If you haven’t already, try these steps. # Make sure that the software on the device you’re trying to pair with your speaker is completely up to date. Once your device(s) are updated, begin the steps to reset the Bluetooth connection. # Open the Bluetooth menu in the device that you are broadcasting the music from. # Delete (Forget) the Marshall Speaker from the list of Bluetooth devices stored in your device. # Power off both your device and the Marshall Speaker and then turn them back on. # Pair the Marshall speaker and your device. Let me know if this works. If not, then we can start troubleshooting a hardware issue.