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원본 게시물 작성자: Jon Calkins

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Tablet Battery Not Charging

텍스트:

My tablet battery was bloated but working.  I have replaced the battery twice and it will not charge now.

The status in the lower right shows Battery 1:  0% and Battery 2:  100%.

If I go into the Microsoft Surface Diagnostic Toolkit and click on the battery section on the left side, it shows Battery 1 Discharging and 34% current charge. It shows Battery 2 Charged and 0% current charge.  I think maybe the diagnostic has the batteries switched around.  The fact that it thinks the battery is charged and yet it is at 0% makes me think maybe there is a software problem and the computer thinks the battery is charged when it isn’t.

The MS Battery Report does not show a manufacturer or serial number for Battery 1. It does show capacities in mWh. Battery 2 shows all information.

Any ideas would be greatly appreciated.[br]
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기기:

Microsoft Surface Book

현황:

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