Not sure with your question whether it is only the freezer compartment that is not getting cold or both compartments.
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''If it is only the freezer compartment'' that is not getting cold, it could be a problem with the [https://partsdr.com/part/aju34510512-refrigerant-reversing-valve|refrigerator Refrigerant Valve part #AJU34510510] (example only), [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|part #619D case parts diagram]
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''If it is only the freezer compartment'' that is not getting cold, it could be a problem with the [link|https://www.ebay.com.my/itm/385590191763|refrigerator Refrigerant Valve part #AJU34510510] (example only), [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|part #619D case parts diagram]
The refrigerator has two evaporator units, one in each compartment and this valve is used to direct the refrigerant between the two evap units i.e. both on or one evap unit only, as required.
Perhaps it is not operating for some reason i.e. electrical or mechanical.
If you wish to see if it is is an electrical problem, here's a link to the [link|https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the diagnostic test modes. Unfortunately, I couldn't find a free download, so you have to buy it.
If it is a faulty valve, depending on your location, you may need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.
Not sure with your question whether it is only the freezer compartment that is not getting cold or both compartments.
-
''If it is only the freezer compartment'' that is not getting cold, it could be a problem with the [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
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''If it is only the freezer compartment'' that is not getting cold, it could be a problem with the [https://partsdr.com/part/aju34510512-refrigerant-reversing-valve|refrigerator Refrigerant Valve part #AJU34510510] (example only), [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|part #619D case parts diagram]
The refrigerator has two evaporator units, one in each compartment and this valve is used to direct the refrigerant between the two evap units i.e. both on or one evap unit only, as required.
Perhaps it is not operating for some reason i.e. electrical or mechanical.
If you wish to see if it is is an electrical problem, here's a link to the [link|https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the diagnostic test modes. Unfortunately, I couldn't find a free download, so you have to buy it.
If it is a faulty valve, depending on your location, you may need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.
Not sure with your question whether it is only the freezer compartment that is not getting cold or both compartments.
-
If it is only the freezer compartment that has a problem, it could be a problem with the [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
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''If it is only the freezer compartment'' that is not getting cold, it could be a problem with the [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
The refrigerator has two evaporator units, one in each compartment and this valve is used to direct the refrigerant between the two evap units i.e. both on or one evap unit only, as required.
Perhaps it is not operating for some reason i.e. electrical or mechanical.
If you wish to see if it is is an electrical problem, here's a link to the [link|https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the diagnostic test modes. Unfortunately, I couldn't find a free download, so you have to buy it.
If it is a faulty valve, depending on your location, you may need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.
Not sure with your question whether it is only the freezer compartment that is not getting cold or both compartments.
If it is only the freezer compartment that has a problem, it could be a problem with the [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
The refrigerator has two evaporator units, one in each compartment and this valve is used to direct the refrigerant between the two evap units i.e. both on or one evap unit only, as required.
Perhaps it is not operating for some reason i.e. electrical or mechanical.
If you wish to see if it is is an electrical problem, here's a link to the [link|https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the diagnostic test modes. Unfortunately, I couldn't find a free download, so you have to buy it.
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If it is a faulty valve you will need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.
+
If it is a faulty valve, depending on your location, you may need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.
Not sure with your question whether it is only the freezer compartment that is not getting cold or both compartments.
-
If it is only the freezer compartment that has a problem, it could be a problem with the [https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
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If it is only the freezer compartment that has a problem, it could be a problem with the [link|https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
The refrigerator has two evaporator units, one in each compartment and this valve is used to direct the refrigerant between the two evap units i.e. both on or one evap unit only, as required.
Perhaps it is not operating for some reason i.e. electrical or mechanical.
-
If you wish to see if it is is an electrical problem, here's a link to the [https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the test diagnostic modes. Unfortunately, I couldn't find a free download, so you have to buy it.
+
If you wish to see if it is is an electrical problem, here's a link to the [link|https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the diagnostic test modes. Unfortunately, I couldn't find a free download, so you have to buy it.
If it is a faulty valve you will need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.
Hi @jeff040484
Is the refrigerator compartment temperature OK?
Not sure with your question whether it is only the freezer compartment that is not getting cold or both compartments.
If it is only the freezer compartment that has a problem, it could be a problem with the [https://www.searspartsdirect.com/model/5y68c8b13m-000583/kenmore-elite-79572043110-bottom-mount-refrigerator-parts|Refrigerator Refrigerant Valve AJU34510510 -part #619D case parts diagram]
The refrigerator has two evaporator units, one in each compartment and this valve is used to direct the refrigerant between the two evap units i.e. both on or one evap unit only, as required.
Perhaps it is not operating for some reason i.e. electrical or mechanical.
If you wish to see if it is is an electrical problem, here's a link to the [https://www.servicemanuals.net/en/KENMORE-79572043110-795-72043110-Service-Manual|service manual] that may help, as usually they have the wiring diagrams and also the test diagnostic modes. Unfortunately, I couldn't find a free download, so you have to buy it.
If it is a faulty valve you will need a licensed repairer to replace it due to the environmental regulations regarding the handling of refrigerant gases, as it is part of the sealed system.