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faded green color on printouts both photo &texts yet blue and yellow cartridges are new original hp toners.Like when i printout the self test page the green color on the microsoft logo does not appear rich green as on my comp. screen?
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Apparently seems like your drum`s specific ink level is low. You can try by taking out your drum and putting it back after carefully cleaning it. If not then you may need to check with your printer support or you may have to change your drum.
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Most likely its a faulty toner... The focus would be on the Yellow or Cyan toner. Access the control panel on this printer by going to print menu to print "color self test page" when printed this should show you the faulty toner by its off color appearance on the printout.
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