주요 콘텐츠로 건너뛰기

MacBook Pro 15" display 모델

6983 질문 전체 보기

Virus pop up won't close MacBook Pro

I have a pop-up I can't get rid of. I am pretty computer savy and I can't get rid of this one. It pops up in the middle of safari and asks me to call a number in India.

Ran Clamx ... Nothing

해당 질문 답변하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
의견 추가하세요

2개의 답변

가장 유용한 답변

First archive your bookmarks and reading lists

Try completely resetting Safari

If that fails try this:

Create a 2 new user accounts. Then open Safari in one of these accounts making sure Safari works without any problems. Now using the other account (which needs to be admin and have read & write permissions to both user accounts) you'll need to copy over the Safari library section of the new user you tested to yours.

해당 답변은 도움이 되었습니까?

점수 1
의견 추가하세요

This should easily fix this issue and avoid too many steps:

Go to start, then Control Panel, then programs and features. Uninstall anything related to Mystart, start.com, etc. Anything that looks suspicious.

After doing all that, Reset your safari browser. Now the problem should be fixed.

해당 답변은 도움이 되었습니까?

점수 -1

댓글:

Nancy this is a Mac OS-X based system not MS Windows. There is no MyStart in OS-X

의 답변

의견 추가하세요

귀하의 답변을 추가하십시오

tjubb4 가/이 대단히 고마워 할 것입니다.
조회 통계:

지난 24시간: 1

지난 7일: 2

지난 30일: 4

전체 시간: 1,092