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Banged drive over, pulled out USB cable in the process

Hi,

I dropped my 'WD My Book 1230 - 4TB'. The USB got pulled out, once I reconnected, it worked fine for a couple of minutes, it was playing a song, which stopped midway, the I tried to reconnect it and the song continued from where it stopped, after the song ended, the HDD was no longer detecting the remaining files, the HDD was connected to my T.V. when it fell.

After all of the above, I tried to connect it to my laptop and it didn't read at all, didn't show up on 'My Computer', tried reconnecting a few times, but it wouldn't read at all.

It has very important files in it, please help me find a solution to fix the HDD without losing any data.

Avi.

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게시일: 2014년 11월 20일

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Have you tried running any disk/file recovery applications like Norton Utilities to see if they can access the drive?

I would start there, if they can't access the drive that doesn't sound good ;-{

You will likely need to send the disk into a disk recovery firm who will open the disk up and try to fix the heads as they likely have crashed. Remember your HD is like an old phonograph player so when you bang it you scratch the disk. In this case the vey small heads get ripped off and hopefully you didn't damage the platers. I must warn you this is a very expensive repair!

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Western Digital

Banged drive over, pulled out USB cable in the process

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