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Why 3d games and HD video doesn't work on my hp compaq dc7700?

hello !

i have had a big problem with my hp compaq dc7700 small form factor for a while !

when i open a 3d game or HD video my computer shows a blue screen with white character and reboot i don't know why, some friends told me to change the pilot and i did but with no result!

please help me to solve this problem !

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anybody to help me

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Hi,

You have a problem with the Video controller.

First - reinstall videodrivers.

Next - if you use an external video card, remove it to check and clean the cooling system.

Finally - check the PC cooling system.

Regards.

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i don't have a external card

and i want to tell you that my computer is a little dirty !

thx !

i'll try to clean it !

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if u see this problem ...uninstall the grapiks driver and re install it to driver solution .....thnksss

Update (12/20/2015)

if u see this problem .....go to my computer properties and then click devimanager and then go to ur grapiks driver unintall them and restart ur computer ..and then install again driver for driver solution

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