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I have recently purchased a new charger, so I am positive that the problem is not on that end. I think there is an internal issue with the actual device that is causing charging problems.
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Hi Lauren
Many other users have reported battery charging issues online and say
their devices take anywhere from an hour to four hours to charge.
A couple tips on charging your device are to always make sure you
use a wall charger, and in some cases rebooting your tablet before
charging may help it correct onscreen charging time estimation.
Let us know if these tips make a difference!
Cheers
Alden
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