Paper Jam and Ink Out lights are lighted?

At end of page 1 of 2-page document, both Ink Out and Paper Jam lights have lighted. Cannot turn off or restore. Has plenty of paper and ink.

해당 질문 답변하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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appears that the out-put rollers are not turning.

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