How do I stop laptop from freezing up?

If left alone for a few minutes the laptop will seize up. I can tell because the clock will show the time it seized. The laptop ran hot for quite a while and then problems started. The laptop would boot into blank grew screen with flashing question mark. I would restart several times until i could get to the desktop but still -going further to open files was impossible. I got the busy sphere. I swapped out the fan and this stopped the booting into the grey screen. It goes to desktop but it randomly freezes and often. What can i do at this point?

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Can you give us the last four digits of your serial number so we can correctly identify which model you have.

Knowing the operating system could also help.

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