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Model number NV370. Stands 27 inches tall and features Shark’s never loses suction technology and swivel steering.

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My vacuum is not picking up dirt, what could be the problem?

I've tried cleaning out the filter but I'm still having problems.

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The sweeper is not picking up. There is one hose that we can’t push anything thru.

My shark is spitting out the dirt - not picking it up

Mine too! I got it for Christmas! Help please.

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If your Shark Navigator Lift-Away Pro no longer sucks up dirt, dust, and debris, see the Shark Navigator Lift-Away Pro Loss of Suction problem page for possible causes and solutions.

If your Shark Navigator Lift-Away Pro no longer sucks up dirt, dust, and debris using the vacuum’s nozzle, see the Shark Navigator Lift-Away Pro Loss of Nozzle Suction problem page for possible causes and solutions.

If your vacuum is still not picking up dirt, there may be a blockage either in the brush roll, the hose or the hose that leads to the dust cup. If your hose accessory isn't picking up dirt, detach the hose and check for blockages in the hose and the place where the hose attaches. You can also check and clean the dust cup. If none of these solutions work, your motor may be going bad.

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Hose is bendable, metal. Wand attachment is not, and that is where the blockage is. Do I take meta l hose apart?

I read through all the comments and people used an opened up wire coat hanger to reach up into that area to remove the clog....have you tried that? It might be worth the try.

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Roller bar not turning

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