Not enough disk space? Need a backup solution? External drives provide you with extra storage in your office or on the go. Learn how to repair them here.

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I can't open a folder!

hi, i have a Toshiba external harddisk with an NTFS file system. I can't open one of the folders, when i click it, the whole screen freezes and the "Not Responding" sign would pop out. The other folders are functioning normally. I've tried running chkdsk but it would always get stuck on stage 1. I've also tried running a few recovery programs, but it's not working either. When i ran the scan for viruses, it stops at 1% and it would say 0 files processed. Please help, i don't know what i should do!

Thank you in advance

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What recovery programs? You need a drive repair application. But you'll need to know which NTFS version you have on the disk to find the best tool (NTFS, NTFS4 or NTFS5).

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any recommendations for a repair application? it's NTFS

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See if you can drag it to a flash drive and work with it there so the rest of your data isn't interfering.

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i tried to do that, but everytime i click on the folder, the whole screen freezes, and i'm unable to open the folder too

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