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A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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Disk will not eject

My daughter put a DVD in my playstaion while I wasnt around and now it will not eject the disk. When I press the eject button it makes a terrible noise.

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she may have slipped it off track..you can either take the top off and fix it your self or send it in

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Hi L Fusaro!

If the terrible noise is a grinding/destructive noise, it sounds to me like your disc is jammed in your PlayStation.

There's a guide on PlayStation.com about how to manually remove a disc.

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The problem you are having is likely caused by the small white piece that sometimes comes dislodged from the inside of the optical drive.What is this mystery piece I found inside a PS4's optical drive?

And, as Diana Chu said you can also remove the disc manually if needed.

If you are looking for someone to fix it there are several businesses here on ifixit that can help you with that, including mine.

I hope this helps!

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