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Model A1059 or A1099 / 20, 40, or 60 GB hard drive / touch sensitive click wheel

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Doesn't play although it shows on the screen that it is.

The screen shows the menu and songs as if the songs were playing, however it isn't playing anything. What component could be causing this.

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This only happened after I downloaded updates. It happens with headphones and with speakers as well.

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Sounds like either the headphones or the headphone socket are faulty. Have you tried a different set of headphones with the iPod? And this may sound crazy, but have you made sure the volume is up?

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