Left earphone side stopped working for no reason on a-JAYS Five.

Hi!

Everyday from school, I walk home while listening to music with my new earphones that i bought from Hong Kong, they're only one month old. I usually keep them in my pocket bundled with my phone. When i tried putting them on, the sound from the left ear had completely left and i could only hear noise from my right earphone.

I'm pretty frustrated that my brand new a-JAYS Five have suddenly stopped working and I'm confused on why. On that day i did leave some coins with it but i separated the coins from the pocket with the earphones and phone mid-way during school. I've tried to use it on my computer speaker and there's still no noise coming from the left side!

Another possible cause might be that my phone case makes it so the jack can't perfectly fit into hole, needing a little force.

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