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My Samsung Grand Prime won't turn on?

One day, it said I had a update. So I updated it and went to sleep. in the morning it was dead, I charged it and it wouldn't turn on. When it turns on it gets stuck at the samsung logo and it glitches and has glitch lines. I've tried Odin, Kies, factory reset and reset cache. Anything else I can do? Should I get a new phone? What if it happens again on my new phone?

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Hi,

First is the warranty on the phone still valid? If so contact the manufacturer about repair or replacement. Regarding your question about a new phone - On a new phone you get a warranty, so should anything go wrong it should be fixed by the manufacturer.

Also if an update is offered, you don't have to update immediately. Be patient. Research online a few days after the notification arrives to see if others are having problems or not with the update then decide if you wish to update. Sad but true let others be your testers.

so very easy problem by me,... i have more experience,...that problem,....use odin 3.10 download firmware summobile.com flash your ownrisk,..pm me for some intractions thanks and advance

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no this is not the brolme

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this normally happen during update your systerm, few years ago my htc had this situation before, is very hard for us to fix it our self, you need find some one to update your soft systerm etc, just check if it is still in warranty and give it to samsung repair center maybe better.

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