Battery not charging when plugged
Hi
I have purchased JY-G4 3.7V 3000 mAh online and have been using it almost for a year and a half. Today it stopped charging. I tried 3 different charging devices, but the power just wouldn't go. The battery is not charging, and the power percentage goes down. Could you please advise what to do to fix this problem. Also, do you have a service center in New York City where I can go with this issue? Thanks!
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Thanks for the prompt response! Your explanation makes sense to me. I'll try to get a universal external charger tomorrow. Will see how it goes, but I think I'll end buying a new battery. Simply wanted to make sure that this new purchase would do the job. Otherwise I thought I'd buy a new battery, and then it might turn out that the problem was not the battery at all :-)
Do you know if Jiayu products are available in New York stores at all? Or is an online purchase the only way to get then here?
Many thanks!
Arzu
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