I can't turn off or restart my phone.

Question

ZTE Grand X Max

The ZTE Grand X Max is a 6" smartphone by ZTE released in October 2014.

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Shannon @inventressmom

평판: 1

게시일: 2016년 1월 10일

옵션

I can't turn off or restart my phone.

I received a text and my screen stuck after I responded to the text. I'm getting alerts and phone calls, but my screen is still stuck on the text thread and not responding to touch. I'm not able to turn off, restart or answer calls.

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예 아니요

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Hi,

Have you tried holding the power button for about 10-15 seconds and see if this forces the phone to shutdown?

jayeff 의 2016년 1월 10일

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Hi,

Have you tried holding the power button for about 10-15 seconds and see if this forces the phone to shutdown? — jayeff

Ollie Perkins @tweedy03 평판: 1 · Answer 1 · 2018-04-17T16:49:54-07:00

Ollie Perkins @tweedy03

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게시일: 2018년 4월 17일

옵션

My phone is completely dead and will not come back on.

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ZTE Grand X Max

I can't turn off or restart my phone.

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