XPS 1810 battery drains 7% every 24 hours.

Question

Dell XPS 18

A portable, all-in-one, desktop with touchscreen manufactured in 2013 by Dell. Model Number W01A can be found by checking the device's right support foot.

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Eugene Shalyapin @eugeneshalyapin

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게시일: 2016년 1월 14일

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XPS 1810 battery drains 7% every 24 hours.

I've got Dell XPS 1810 with i7 and 8Gb RAM onboard. OS: Win 8 64bit.

One day I noticed that the battery lost about 9% of its charge in 24 hours when the computer was properly shut down. No sleep mode, no hibernation. Just correct shutdown.

On 1 Dec 2015, Dell-authorized repair shop replaced the battery. It is now a brand new Dell battery, part D10H3. But the discharge issue is still there, now the discharge rate is 6-7% in 24 hours when the computer is properly shut down (no sleep mode, no hibernation). This charge loss is not related to the charge needed to boot up the computer, since when I leave it for 3 days (1 day = 24 hrs.) and then turn it on, the charge loss is 3 x 6-7% = ~20%

I am sure it is not normal. After 15 days of not being in use the battery would drain to zero. And it cannot be easily removed from the computer, it is an integrated battery.

What is this problem all about? Battery replacement has not solved it.

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Hello and thank you.

This machine runs under Windows 8.

I tried hard shutdown before (holding down the power button), but it never helped. The same draining. In fact, no matter what I did, there is battery draining as I described. Sorry, don't know about hibernation or sleep mode battery use, I never used those modes.

Eugene Shalyapin 의 2016년 1월 14일

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Jimfixer @jimfixer

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There may be issue with the power off program itself the command may not be complete. Try powering the machine off by holding down the power button until it shuts off and ignoring the menu . This method of powering off bypasses the android power commands . Have your tablet completely charged and see if there's a power loss after powering done this way. If there is no power drain then a new rom may need to be installed or maybe if your lucky just restoring the system to factory default may be all you need. You could also just power down this way . How much power is used over the same time frame when the machine is in hibernation or sleep mode?

Hope this helps

해당 답변은 도움이 되었습니까?

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Hello and thank you.

This machine runs under Windows 8.

I tried hard shutdown before (holding down the power button), but it never helped. The same draining. In fact, no matter what I did, there is battery draining as I described. Sorry, don't know about hibernation or sleep mode battery use, I never used those modes. — Eugene Shalyapin