My Scanner has black line appear on the docs when it scanned.
When I scanned any type of documents or even copy a documents, it has an output of thick horizontal line on the copied documents. What needs to be done to fix it? seems nothing showing dirty marks or anything that might create a line on the scanner bed. Is it hardware ?
좋은 질문 입니까?
댓글 11개
Hi, Does it occur when you use the ADF, the flat bed or both? Does it occur when you print from a PC? Have you selected the correct paper size in the control panel Copy >copy settings >paper size?
jayeff 의
Yes, it does happen on both. and Yes I choose correct paper size. When I use a copier option its the same...
hannfay 의
Hi, What about when you print from a PC? I am trying to see whether it is the scanner unit (used for both copying and scanning but not when just printing) or not
jayeff 의
Hi,
This is taken from the HP website and applies to a lot of their printers
If you open the top lid to expose the large glass surface, you will see a thin strip of glass to the left. Please use a lint free cloth and a light glass cleaner and clean this area. On the bottom side of the lid directly above the thin strip of glass, you will see a thin white strip of plastic. Please clean this white strip as well.
jayeff 의
When I print from my IMac, just printing no problem at all...
The problem occurred when I Scan and Copy directly on the Scanner bed.
My application for Scanning always hang-up or doesn't work consistently, I had error message instructing me to turn off and on the scanner or re-start the printer.,
I'm just bothered that every time I scan or do like a copier, scan line appear and its so thick.
Thanks for following up on me.
hannfay 의
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