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My device was affected by malware

i cannot uninstall the infected app,that's name is bcf service,help me

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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I got that bcfservice and four more that i cannot get rid of, namely alg, Android,

I also hae bcfservice as well as "Avatar",Some Chinesse app with a folder icon, and "Wolf" scares me the most cuz it has EVERY SINGLE PERMISSION ON, IT CAN EVEN RECORD AUDIO AND TAKE PICTURES WITHOUT NOTIFICTION

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답변 2개

선택된 답변

Hi crewcase,

Have you tried either downloading, installing and running Malwarebytes for Mobiles (link above) or doing a factory reset? A factory reset will restore your phone to a factory default condition. It will be like you first bought it. Backing up your phone will save your data but you cannot restore your phone from the backup without re-introducing the problem apps. If you wish to save things like pictures etc download to a PC before resetting to factory default.

해당 답변은 도움이 되었습니까?

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Hi,

Download, install and run Malwarebytes for mobiles.

Here is a link,

https://play.google.com/store/apps/detai...

해당 답변은 도움이 되었습니까?

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