Samsung Galaxy J7 기기 페이지입니다. 기기에 제공되는 OS는 Android OS v5.1입니다.

111 질문 전체 보기

My phone turns on but the screen is black

I have a galaxy J7. I was in the toilet on my phone listening to music i tried to change the song but my screen was black, it didn't fall, my screen has no cracks whatsoever. I bought my phone online (NEW) but maybe its refurbished and wasnt repaired properly. I've had my phone for almost a month and it never once fell. My phone can be turned on or off, you hear the little samsung sound when you turn it on, I can take screenshots but nothing comes up on the screen. Its just black. What can I do?

해당 질문 답변하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 5
의견 추가하세요

US$100 이상 또는 Pro Tech Toolkit을 포함한 모든 주문의 배송은 무료입니다!

상점 둘러보기

2개의 답변

http://informativehelp.weebly.com/samsun...

해당 답변은 도움이 되었습니까?

점수 0

댓글:

this is applicable, and your answer leads to spam links

의 답변

의견 추가하세요

Hey Rae,

To me, it sounds like there is a faulty backlight in your screens, or some other board level componet related to the backlight. Not sure how you would go about fixing this, but I believe it would just be a screen replacement.

Hope this helps,

Tanner

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

귀하의 답변을 추가하십시오

Rae Rae 가/이 대단히 고마워 할 것입니다.
조회 통계:

지난 24시간: 0

지난 7일: 2

지난 30일: 37

전체 시간: 9,699