multi touch board out of control(trackpad)

Question

MacBook Pro

Apple의 MacBook Pro 노트북 라인은 전문가 및 파워유저를 위한 제품입니다. MacBook Pro 라인은 MacBook Pro 13" Unibody, MacBook Pro 15", MacBook Pro 15" Unibody, MacBook Pro 17" 및 MacBook Pro 17"Unibody를 포함합니다.

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Felicia @felicia48827

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1

게시일: 2010년 9월 15일

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multi touch board out of control(trackpad)

I dont know why the trackpad on my macbook pro(13.3inch,bought 2 months ago) is out of control. it would click by itself but i didnt click anything. i cannot use the trackpad anymore.Now I am using a mouse and I have turned off the track pad.But still I want to know whats wrong with it ,and really want to repair it .

Someone said it might be a water damage.If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it?

Please tell me what should I do .Thank you for all the advises.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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예 아니요

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We really need to know which Book you have. Please look on the back for a number that looks like Axxx.

mayer 의 2010년 9월 15일

For step by step instructions on how to tell what kind of mac you have, you can use our ID-Your-Mac tool too. :)

Taylor Arnicar 의 2010년 9월 15일

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varsityanchor @varsityanchor

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게시일: 2010년 9월 16일

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You should be able to use a USB mouse to use your laptop. Should AID in you getting a better diagnosis of what is actually wrong. Also you could boot from leopard and reinstall MAC OSX to ensure that somehow the drivers did not become corrupted.

If this all fails it could be water damage.

Let us know!

Cheers!

-Varsity

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예 아니요

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댓글 2개:

Thank you.

May I ask ,If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it?

Felicia 의 2010년 9월 19일

No anything that is water damage is void from warranty. This wouldn't be a terribly difficult DIY fix though. Ebay sells the parts you would need for the repair. Apple won't charge you anything to diagnose it. So if you have any apple stores close to you I would recommend having them take a look at it.

varsityanchor 의 2010년 9월 21일

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We really need to know which Book you have. Please look on the back for a number that looks like Axxx. — mayer
For step by step instructions on how to tell what kind of mac you have, you can use our ID-Your-Mac tool too. :) — Taylor Arnicar
Thank you.

May I ask ,If It is a water damage problem,can I still repair it at apple authorized store without other aditional fee?And how long would it takes to fix it? — Felicia
No anything that is water damage is void from warranty. This wouldn't be a terribly difficult DIY fix though. Ebay sells the parts you would need for the repair. Apple won't charge you anything to diagnose it. So if you have any apple stores close to you I would recommend having them take a look at it. — varsityanchor