주요 콘텐츠로 건너뛰기

2013년 7월에 출시된 경제적인 Samsung Galaxy S4 버전입니다.

99 질문 전체 보기

Phone restarting itself on opening screen

My phone is two years old. Since now nothing happened to it. Never dropped it never got into a water or something. But yesterday suddenly while i was texting, i got an youtube link, pressed it, opened youtube application and a message popped on the screen, "Google Play applications has stopped working/not responding." When i pressed dismiss kept popping up, couldn't even turn off the phone. So I replace the battery.

When I tried to turning it on again I got an vibration but screen was all black.

After a while, tried to hard reset. But now it is restarting itself at the opening screen which shows you the model of the phone. I can see the blue writing on the corner about booting when i try to reboot but nothing happens but after, starts to restarting itself.

I know its not about the battery. I had %72 battery when this happened and since its not turning off completely and keeps restarting it there should be something else.

Thanks for helping!

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 -1
댓글 달기

답변 1개

There could be a few issues that could cause that prblem, but the most common is a stuck power button.

해당 답변은 도움이 되었습니까?

점수 0

댓글 1개:

Checked and nope. It's not the power button. What are the other few issues that could cause the problem? How can I format or reinstall the OS while it's not turning on?

댓글 달기

귀하의 답변을 추가하세요

Ekin 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 0

30일 전: 0

전체 시간: 102