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Repair guides and support for Android tablets by Kocaso.

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Why is my tablet not loading past the kacaso logo?

It dropped on the floor, and after that it seemed to work until i turned it off. Then it wouldn't load past the blue kacaso logo, and the only time it did was when i charged it. I tried rebooting it and it would just go to the andriod sign but no menu would pop up.

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Most Helpful Answer

This sounds like one of two sanarios that could have happened:

1. The ribbon cable connecting the drive to the motherboard has been damaged.

2. When it was dropped the battery contacted it or another piece of metal in the device shorting it

I know the second one is a long shot but as phones and tablets don't have a hard disk it's not possible for a head crash.

I would say it's more likely that the cable connecting the drive to the motherboard is damaged as a result of catching on something or from shock

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