Phone won't power up after fully recharging to 100%

Phone is less than a year old. After accidentally letting the battery go completely dead, I put it on charger and got a different kind of screen indicating the battery had 0% charge. After a few hours it was up to 100%. Then I sought to get a normal looking screen by hitting the power button. Screen has been blank ever since. I tried removing the battery for 30 seconds and put it back. Still nothing. Do you understand what this does to user confidence in your machines? Utterly unreliable.

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Who are you referring to? Us?

Hold power + home + volume down for 15 seconds and try to turn it on again.

Still no response. Did I hold the right buttons? Power button I know. Volume button I know. And I presume that the "home" button is the little reverse arrow on the bottom right. What now?

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