Screen stays black but receiving calls and buttons work.

Question

iPhone 6s

2015년 9월 25일 출시. Model A1688/A1633. 수리는 이전 모델과 유사하며 스크류 드라이버 및 비집는 도구가 필요합니다. GSM 또는 CDMA / 6, 64, 또는 128GB / 은색, 금색, 스페이스 그레이 및 로즈 골드로 제공하였습니다.

2688 질문 전체 보기

Rafael Torres @rtorres

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게시일: 2016년 8월 25일

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Screen stays black but receiving calls and buttons work.

The phone vibrates and even rings. I can use Quicktime (record) to see that the phone is actually working. The screen stays black on the device though and since it's locked I can't use Siri. I tried a soft reset and it doesn't work.

Which parts would I need to replace?

I'm worried cause I hadn't backed up the phone in a month and that's a lot of videos and recordings of live performances that will be lost if I can't do anything. I don't think there is but any way to backup the phone if it's locked and iTunes asks for passcode?

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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예 아니요

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답변 4개

선택된 답변

PhoneOpsPlus @phoneopsplus

평판: 21.2k

PhoneOpsPlus

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게시일: 2016년 8월 25일

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Hi,

Any recent drops? Any liquid damage? Any recent repairs? If you could answer them we could help out much more.

Either way, you could try a new screen and see if that solves your issue, if not, the backlight has probably blown on it and would require microsoldering.

If it is liquid damage, the corrosion would need cleaning up and then the logic board would need to be evaluated to see what has been damaged and what needs replacing etc. :-)

해당 답변은 도움이 되었습니까?

예 아니요

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댓글 3개:

Thanks for the quick answer. It was dropped yesterday. Had a cheap cover and it worked normally all night and stopped working this morning.

Rafael Torres 의 2016년 8월 25일

I would take it to the Apple Store as it would still be under warranty! :-)

PhoneOpsPlus 의 2016년 8월 25일

Will do. Thank you!

Rafael Torres 의 2016년 8월 26일

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Thanks for the quick answer. It was dropped yesterday. Had a cheap cover and it worked normally all night and stopped working this morning. — Rafael Torres
I would take it to the Apple Store as it would still be under warranty! :-) — PhoneOpsPlus