HELP!The phone doesn't turn on,charging isnt working,pc cant see it

Question

Sony Xperia Z2

Released April, 2014. CPU - Quad-core 2.3 GHz Krait 400, GPU - Adreno 330. Display - IPS LCD, 16M colors, 1080 x 1920 pixels, 5.2 inches. Internal memory - 16 GB, 3 GB RAM. Android OS, v4.4.2 (KitKat). D6502, D6503, D6543

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Nikolett @nicole444

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게시일: 2016년 8월 26일

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HELP!The phone doesn't turn on,charging isnt working,pc cant see it

Hi

I hope somebody can help me...

This morning I turned on my z2 (fully charged),the camera was malfunctioning so I switched the phone off.

Later I tried to switch it on,the sony logo apeared and it states like that for hours.

I held the power button and the volume up but it didnt work.

I tried to use my computer and afer an hour the phone switched on,it was glitching but it worked...

Unfortunatelly it didnt last long,now my phone is dead the notification light doesn't work and it is not charging...

Now the pc cant see the device.

I have 16000 photos on my phone I dont want to loose them.Please help!

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Coco @coco2638 평판: 145 4 · Answer 1 · 2016-08-26T16:05:15-07:00

Coco @coco2638

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게시일: 2016년 8월 26일

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Alot of problems on a sony can result down to the battery and i had the same sort of problem with the sony z3 that i was fixing for a costmer so i replaced the battery and the screen and ofcourse the back battery case as thats got to come off 1st to get to the screen connections, i wish you well and good luck

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Thank you,I dont know that to do...Should I go to my service,pr should I send the phone 1000 km away to a sony centre and want 2 months?

Nikolett 의 2016년 8월 27일

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Sony Xperia Z2

HELP!The phone doesn't turn on,charging isnt working,pc cant see it

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