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Won't turn on, won't charge no lights at all

I charged my passport over night, had some cable errors the night before. Woke up and can't get no lights on, no light when charging.... can't hook up to computer. Tried holding power for a min etc.... thanks

I'm pretty sure I have to send it away ... if so where is best bet ? thanks (Canada)

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I think this happened to my passport before, you might need to charge it overnight i.e. for 12 hours then try switching on. I think maybe when battery is very drained to save power the LED does not come on when charging, until it has enough juice to use the lights.

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