Phone rings but no one can hear me and can't hear them

Ok thanks for that. I can here all sounds and when someone calls it does ring normally. I have done a factory reset as well. Had many people call me and its the same.

Don't hit your phone. Don't put anything other than an earphone in the jack. Definitely don't dissasemble the phone.

Press and hold both the home button and the power button until the phone resets with an apple. After about two minutes the phone will restart. You will need to do this two or three times. Each time your phone will react slightly differently. Don't be surprised after the first attempt if you loose both the mic and the speaker. Check the phone each time by having someone call you. THIS IS A SOFTWARE ISSUE.....NOT A HARDWARE ISSUE and the amatures on the web would have you believe. I admit rarely....rarely it may be hardware. 95% of the time this will fix the issue. This occurs on both I4's and I5's.

cheers, erol

-updated

-microsoft community

IT seems to have sorted it thank you very much

Thanks Erol this fixed my Iphone :)

Duncan McKinnen,

I read about your issue with the phone calls on an IPhone and have exactly the same situation.

How did you sort it in the end?

Thank you,

Cheers Jojo