screen go's off it show a picture of battery with X?
what happens wen the screen go off and it show a picture of a battery with a red X? And will not power on!
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I've never seen anything so poorly documented. The red X on the charge/battery symbol usually means that there is no battery installed. Remove the battery and clean the gold connectors on it with a dry soft cloth. Put it back in afterwards. If it still won't register, you may need a new battery.
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I just bought a used blackberry 9780 with this problem; I found it was caused by the battery not having sufficient connectivity to the blackberry. It worked when I pushed and held the battery upwards against the phone's connectors. My response is a bit dated here but anyone finding this answer might want to try this and if it's the case, find some way to keep the battery more firmly against the connectors.
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The best way to try and fix this is take a pencil eraser and rub the gold connectors on the battery then wipe off the shaving that came off the eraser that are on the battery. I do this will all my old phones if the battery has troube it works perfeclty after that should give it a try. Sorry for such a dated answer I thought it would help if you still have that blackberry
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