주요 콘텐츠로 건너뛰기

A 10.1 inch Samsung tablet computer with a 1.4 GHz processor, 1280x800 pixel LCD, and 149 ppi multi-touch display. The model number of the device is GT-N8013ZW. Released August 2012, repair of this device is straightforward.

127 질문 전체 보기

Cannot restart after trying to update software by Samsung.

I have made a hard reset to my Samsung galaxy note 10.1 tablet and all work fine. But o was then asked to update software by Samsung. The android logo appeared went to 100% and then restart automatically. But since then (about 16 hours ago) it keeps blinking the "Samsung galaxy note 10.1" wording.

What's happening pls??

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0
댓글 달기

답변 1개

From the information you are giving it sounds like the tablet is stuck in a boot loop. It is getting stuck on the first screen and then powering down and restarting ans happening again, correct?

If that is the case, then the update corrupted some stuff! You can try doing a hard reset and if that doesnt work then it will need to be reflashed, which is a whole new topic.

How to factory reset. NOTE: You will loose ALL data!

Make sure the tablet is turned off (press and hold the Power button for about 10 seconds to turn it off).

Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue press the “Volume” button

When recovery screen appears use “Volume Up/Down” buttons to navigate and select “wipe data / Factory reset” by pressing the “Home” or “Power” button (Depends on Galaxy Tab model).

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

izmotorsports 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 0

30일 전: 2

전체 시간: 105