ms surface pro4 keyboard not functioning

it sounds like the keyboard cable has dislodged a little. this is actually very common with this computer. the solution most of the time is to take the laptop apart very carefully since there is a cable that connects the bottom of the laptop to the logic board, and reseat the keyboard cable. I just had to fix this exact issue last week. I really hope that is what is wrong with your computer and that you are able to get it working correctly soon.

해당 답변은 도움이 되었습니까?

예 아니요

점수 2

댓글 2개:

Thanks. This worked on the first few instances it happened but not recently. I fixed the problem by detaching the type cover and doing a suggested solution by surface.com: cleaning the tips of the 4 connectors with a cotton swab and alcohol. I hope I don't have to do this all the time.

Jessie Ponce 의 2017년 2월 8일

it is best to err on the side of caution. so i would do that solution again even though i know that it is a pain. but i believe that it is less painful then having to pay $100 just for someone to try to figure out whats wrong with it in the first place. also i probably should have mentioned this earlier but make sure all of your drivers are up to date

aebelcarris 의 2017년 2월 10일

댓글 달기

I think Microsoft should cover that under warranty as it should not do that.

I know that my cover loses connection if used near 130° or more.

But if I use it as intended it works fine. — Ben
Thanks. This worked on the first few instances it happened but not recently. I fixed the problem by detaching the type cover and doing a suggested solution by surface.com: cleaning the tips of the 4 connectors with a cotton swab and alcohol. I hope I don't have to do this all the time. — Jessie Ponce
it is best to err on the side of caution. so i would do that solution again even though i know that it is a pain. but i believe that it is less painful then having to pay $100 just for someone to try to figure out whats wrong with it in the first place. also i probably should have mentioned this earlier but make sure all of your drivers are up to date — aebelcarris

tony @tonyhh 평판: 1 1 1 · Answer 1 · 2020-07-25T12:00:42-07:00

tony @tonyhh

평판: 1

1

게시일: 2020년 7월 25일

옵션

well done Jesse - my surface 3 started the MS game, will I, won’t I, work today, finally error message ‘cannot connect USB device and the type cover stopped working altogether.

I looked at other solutions first, dismantling the tablet seemed too hard, then I found your suggestion. I cleaned both the little contact pins and the contacts on the tablet side with isopropyl - worked perfectly ever since - many thanks, I had even considered buying a new one - you saved me megabucks

Tony

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

ms surface pro4

ms surface pro4 keyboard not functioning

답변 2개

귀하의 답변을 추가하세요