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System failure, cant boot from SSD, data recovery

Hi guys,

A customer brought an mac pro 13" early 2015 modell.

The macbook can not boot, we tried boot from usb drive, and check the ssd with disk utility, but we got error 8 in the first aid.

after we connected an external hard drive with other osx (yosemite) in usb port, and the macbook booted properly. We check ssd drive, we see any folders, but when we enter the users folder, the folder is empty.

Users folder has most important files for our costumer.

Pls give me advice what a problem, that we could not see this folder's content.

Thank you

Tibor

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선택된 해법

You will need to pull the stick and put it in an external enclosure sure as the :

OWC Envoy Pro

Portable, Bus-Powered USB 3.0 Enclosure

For Apple Flash SSDs (June 2013-Current Mac Models)

https://eshop.macsales.com/item/OWC/MAU3...

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Thank you, I'm thinking about, but the problem solving is urgent :( why can not see the users folder's contents, when the other folders readable (system etc.)

의 답변

Get a complete history on the machine. Have the LSI been tripped? If you have another 2013-2016 machine around try the stick in it.

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