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In boot loop 5 or 6 times then goes black

Hi Guys.

OK i have a Samsung Galaxy S5 which has never had a screen replaced or ever been damaged.

When it was brought in it was just a blank screen the phone is on as i can hear when it rings gets messages ETC it also vibrates too.

I took the battery off so i could restart it it does start up & comes up with the Samsung Galaxy S5 start up graphic then loops sometimes 5 times sometimes 6 then the screen goes black.

When the screen goes black the buttons along the bottom light up fine when activated.

I can't tell if the backlight is on when its black i don't think it is.

Any help or suggestions would be greatly appreciated.

Thanks in advance.

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Hey Kenny, Ive run into the issue before ive found a temporary fix but it only works long enough to pull data off the phone the phone is pretty much screwed

Ive found that heating the proccessor with a heater for 8 minutes at 120C make sure you place the heat gun 3 inches above the chip and heat let cool and reassemble this has worked for me 90% of the time and will pull it out of boot loop for about a hour

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Hi Stephen thank you i will give that a go later & let you know how it goes.

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It sounds like an issue with Android itself, it might be soft bricked. Did you try to flash/install something?

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Don't think so she said she has never had anything done to it

Reading it over now, I see what you mean. Sorry, I must've misread the question!

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Kenny Leonard 가/이 대단히 고마워 할 것입니다.
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