My iphone 5c needed a new screen and my mom bought it from here and it is indeed faulty. I brought it to Apple and they said that the only problem was that the screen wasn't working correctly even though everything was hooked up correctly.
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Our normal phone support hours are Monday through Friday 8:00 AM to 5:00 PM Pacific Time, but leave us a voicemail and we'll respond as soon as we can.
Please note: We love our customers and empowering people to fix their own things, but we do not offer repair services. If you're looking for a local repair shop, here is a list of Repair Shops.
If you contact us on Saturday or Sunday, we'll get back to you on Monday. We prefer you email us during the weekend, but you can also call and leave a voicemail.
iFixit Customer Support:
Toll Free: (866) 613-4948
International: (805) 464-0573
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